Lions Gate Hospital Pharmacy Technician
LGH Pharmacy Technicians
Anicet, Gabi, Vivian, Maria, Ashley, Eun, Roy, Frankee, Patricia, Cindy, Tracey, Dipen, Melanie, Francis, Kelsey, Marites, Kate, Freya, Robyn, Marvin, Julia, Joyce, Jennifer, Lul, Karen, Nicholas, Jenni, Lona, Nina
Profile Submitted by Bella Feng
Brief description of role or responsibilities
- Processes medication orders that are clinically reviewed for therapeutic appropriateness and approved by a Pharmacist
- Receives verbal and non-verbal prescriptions from practitioners and ensures that prescriptions are complete and authentic
- Prepares, processes and compounds prescriptions
- Ensures the accuracy and completeness of dispensed prescriptions prepared by self or others by verifying order entries and/or performing the final check of dispensed prescriptions
- Processes prescriptions for temporary inpatient leaves of absence
- Transfers prescriptions to and receives prescriptions from other pharmacies
- Enters and ensures the accuracy and completeness of drug and personal health information in the Pharmacy information system
- Maintains stock levels and performs clerical duties as assigned.
Description of roles to improve patient care or provide pharmacy services during the COVID-19 pandemic
Our Pharmacy Technician team members are taking extra duties during this pandemic time. For example, they have to perform extra cleaning and sanitizing duties to make sure that the medications are safe for health care staff members to handle and for patients to take. They have to handle medication for more areas because the hospital has been opening more care areas for Covid patients. They have adjusted their shifts so all units received their AUD strips in time and to be sure Technicians who work in the Oncology Clinic can stay in Oncology. Because of this they have also been working short staffed in the dispensary.
Description of impact to improve patient care or provide pharmacy services during the COVID-19 pandemic
It has been a difficult pandemic time for everyone, but our Pharmacy Technician team members are doing an excellent job at helping and supporting each other, and they continually provide excellent service for the hospital.
Profile Submitted by Suzanne Malfair, Marilyn Chadwick, Karen Callaway & Brittany Buffone
Brief description of role or responsibilities
LGH technicians work closely with patients, physicians, nurses and other health professionals to ensure that medication use is safe and effective in hospital. They ensure the accurate manufacturing and dispensing of medications in the hospital, create an accurate history of medication use for every admitted patient, manage medication stocks in the pharmacy and on the units and recommend alternative suppliers during drug shortages.
Description of roles to improve patient care or provide pharmacy services during the COVID-19 pandemic
The pharmacy technicians ensured that all patients and all wards had timely access to medications throughout the pandemic. They serviced COVID-19 units since the beginning of the pandemic, during a time of much uncertainty. When delivering medications to different wards, they had to adapt to the procedures outlined by each unit. They dealt with changes to policies and procedures that affected their daily workflow. They had to service wards that did not exist previous to COVID-19, leading to an increased workload. They also had to adapt to changing PPE and cleaning protocols.
Description of impact to improve patient care or provide pharmacy services during the COVID-19 pandemic
The pharmacy technicians ensured that pharmacy services were continued throughout the pandemic. They were extremely adaptable and flexible to the constant changes in the hospital environment. They continued delivering medications to wards and ensured that pharmacy services continued to operate. They were the unsung heroes during this pandemic.